Brand Reputation Management Services

Online reviews, both positive and negative, have an impact on your business’ success. Many companies never think about their online brand reputation until they start noticing drastic shifts in their business dynamics. Many times, it takes a crisis to have them realize the level of damage that has been done. In today’s digital environment, it is critical that you understand what is being said about your brand online, address negative reviews, and highlight your positive brand image. At DigitalBerge, our brand reputation management services help in monitoring your online brand image and take the right steps to prevent any damage and build positive image.

What is Brand Reputation Management?

Brand reputation management refers to the protection of your brand, products, and names by preventing negative pages from getting into your top search engine results pages (SERPs). A wide range of solutions are used for managing this, including the following:

  • High-quality content
  • Social media management
  • Building brand authority

At DigitalBerge, take proven steps to help ensure that your brand name searches return pages with positive information.

Why DigitalBerge?

Today, online brand reputation has the potential to make or break a business, big or small. All companies expect their online presence to be full of positive experiences. Your teams have worked hard for years to keep it so.

However, in the real world negative reviews about your brand can ‘seep through’ despite your best efforts. This is where we come into the picture. We study your business and your online brand reputation and take custom steps to remove negative reviews and the bad image associated with your brand name.

We build a brand-specific strategy and implement it to remove existing and future negative attacks on your brand.

Our Brand Reputation Management Services

Our custom brand reputation management services cover the following areas:


Regular Monitoring

New mentions are added to the internet about your brand every now and then. Reputation management requires constant monitoring. Some of the key aspects of our monitoring service are follows:

  • Right Tools: We use a wide range of tool sets that detect and update your brand name mentions in the real-time.
  • Immediate Response: We take immediate steps against all negative reviews and comments made about your brand.
  • Positive Brand Mentions: We constantly update and create new positive brand mentions.


Negative Review Management

We build a reputation management strategy for your brand. It includes the following steps:

  • SEO Copy Writing
  • Social Media Monitoring
  • Content Publishing
  • Suppression of Negative Reviews

And much more.


Verify & Claim Information

Many businesses never claim their listings, resulting in missed opportunities. Your target audience is going to search for your products or services online before making a buying decision. According to surveys, 1 in 4 customers will call a business using the contact information provided in listings. We help in not only verifying your listing information but also in claiming your listings.

Reputation Building Strategy

Our reputation building strategy is developed with the goal of building trust for your brand. Some of the important steps we take in building this strategy include press releases and promotion of positive reviews and testimonials by customers.

We take all the steps required to rebuild your brand’ reputation. There are constant efforts to keep improving your reputation. This is achieved through continuous online brand reputation management efforts so that more positive content appears in your search results. We also create opportunities to encourage your customers and followers to create organic positive content about your brand.

With years of experience in the industry, we are a trusted brand reputation management service. Feel free to contact us today to find out how we can help you!

We build a brand-specific strategy and implement it to remove existing and future negative attacks on your brand.

Ready To Grow Your Business?

Contact us to work with a results-driven digital marketing agency